Episode 11
Planning the Perfect Day
Learn how to plan your perfect workday, including being effective vs. being efficient, working your recruiting desk like a retail store, "10 x 10s" and "process calls", following your energy, times when a plan itself isn't enough, and rewarding yourself with a little snack.
Transcript
Hi, and welcome to The Talent Trade. This is
Stephanie Maas:Stephanie Maas, partner with ThinkingAhead Search. Today we
Stephanie Maas:are going to talk about probably one of the absolute most boring
Stephanie Maas:topics that we could possibly ever talk about. However, it is
Stephanie Maas:probably one of the absolute most important topics. We hear
Stephanie Maas:it thinking ahead believes that there are four pillars to
Stephanie Maas:building a successful search desk, recruiting, marketing,
Stephanie Maas:managing the head game, and planning of all of those without
Stephanie Maas:a doubt, planning is the most boring of all. However, for me
Stephanie Maas:personally, it is probably come my secret to success. And some
Stephanie Maas:folks have mixed feelings about planning, especially recruiters.
Stephanie Maas:I know a lot of folks that love the idea of, hey, my day will
Stephanie Maas:tell me what I need to do. I don't need a plan. I hear that
Stephanie Maas:often. Or I hear Hey, when you're overly planned, it
Stephanie Maas:doesn't allow flexibility. And I'm in search because I need the
Stephanie Maas:flexibility. I get it. I probably have heard every single
Stephanie Maas:reason why you shouldn't plan or be playing to the nth degree,
Stephanie Maas:which I personally believe in. But let me share with you some
Stephanie Maas:other folks who would disagree and see if you can't buy in
Stephanie Maas:after these quotes. By the way, if you can't buy in after these
Stephanie Maas:quotes, please stop the broadcast and move on about your
Stephanie Maas:day because the rest of it isn't going to help very much. All
Stephanie Maas:right. First, quote, failing to plan is planning to fail Alan
Stephanie Maas:like it. It takes as much energy to wish as it does to plan.
Stephanie Maas:Eleanor Roosevelt. Planning without action is futile. action
Stephanie Maas:without planning is fatal. Cornelius Fichtner plans are
Stephanie Maas:nothing. Planning is everything. Dwight D. Eisenhower. Dreaming,
Stephanie Maas:after all, is a form of planning. Gloria Steinem. This
Stephanie Maas:is personally one of my favorites. Never begin the day
Stephanie Maas:until it is finished. On paper. Jim Rome. By failing to prepare,
Stephanie Maas:you are preparing to fail. Ben Franklin. Setting a goal is not
Stephanie Maas:the main thing. It is deciding how you will go about achieving
Stephanie Maas:it. And staying with that plan. Tom Landry. If you don't know
Stephanie Maas:where you are going, you will end up someplace else. Yogi
Stephanie Maas:Berra a goal without an action plan is a daydream, Nathaniel
Stephanie Maas:brand that someone is sitting in the shade today, because someone
Stephanie Maas:planted a tree a long time ago, Warren Buffett. It wasn't
Stephanie Maas:raining when Noah built the ark, Howard rough plan your work for
Stephanie Maas:today. And every day, then work your plan. Margaret Thatcher, a
Stephanie Maas:clear vision backed by definite plans, gives you have a
Stephanie Maas:tremendous feeling of confidence and personal power. Brian Tracy.
Stephanie Maas:Okay, hopefully those are enough to inspire you to think wow,
Stephanie Maas:maybe there is something to this idea of planning. If not, again,
Stephanie Maas:I would hit end here and move along about your day. If it is
Stephanie Maas:interesting, or if even before all those great quotes. This was
Stephanie Maas:something that you feel, hey, this truly does help me. But I'm
Stephanie Maas:either out of practice, I need help buttoning up on how to play
Stephanie Maas:on my day, or Gosh, I'm totally bought in. But I have no idea
Stephanie Maas:where to start. Let's spend the next 1015 minutes and talk about
Stephanie Maas:planning the perfect day. So a couple of things as it relates
Stephanie Maas:to planning the perfect day. And again, of course, this is for
Stephanie Maas:folks in the executive search business. I heard one time that
Stephanie Maas:there's a difference between being effective and being
Stephanie Maas:efficient. being effective is getting done what you intended
Stephanie Maas:to get done being efficient is doing it in a timely manner.
Stephanie Maas:That is our goal behind planning. We are trying to be
Stephanie Maas:both effective and efficient. So the backdrop to planning the
Stephanie Maas:perfect day really comes from two main theories. One is the
Stephanie Maas:Steven Covey time management. It's working your four
Stephanie Maas:quadrants, important and urgent and the quadrants that come
Stephanie Maas:along with that to get the most out of your active workday. And
Stephanie Maas:then also to getting the most out of your inactive workday, or
Stephanie Maas:the times when it's more administrative, or behind the
Stephanie Maas:scenes etc. I heard many, many years ago, an analogy that
Stephanie Maas:talked about working your desk as if you were working a retail
Stephanie Maas:store. Most of us don't make calls at two in the morning or
Stephanie Maas:six in the morning or 10 o'clock at night at least we probably
Stephanie Maas:shouldn't be. So instead we work our desk with regular normal
Stephanie Maas:business hours, whether that's eight to six or nine to four
Stephanie Maas:personally That's my preferred schedule, whatever the case may
Stephanie Maas:be, those are the hours where we are, quote unquote, open for
Stephanie Maas:business, we are actively seeking business, what you do
Stephanie Maas:before you quote unquote, open your store, that's all your
Stephanie Maas:inactive activity, those are all the things you do to set up to
Stephanie Maas:be open during the day, we're going to talk in great detail
Stephanie Maas:what those activities actually are. But that's where a lot of
Stephanie Maas:this is coming from is just doing the things that you should
Stephanie Maas:be doing them when you should be doing them. The second
Stephanie Maas:philosophy behind this planning is working in time box, there's
Stephanie Maas:been a ton of study that shows that when you batch like
Stephanie Maas:activities, you become more effective and more efficient. So
Stephanie Maas:instead of literally bouncing around, and I think about you
Stephanie Maas:might remember it from when you were a kid, you go to a looks
Stephanie Maas:like a gumball machine. But instead of being gum, it's
Stephanie Maas:those, you know, little rubber balls, and they are super
Stephanie Maas:inexpensive, 25 cents, maybe, but kids absolutely love them.
Stephanie Maas:Because they are super, super bouncy. And when you let them
Stephanie Maas:off, they literally will bounce all over the place for minutes
Stephanie Maas:on end, when you're not playing. And that is often what our day
Stephanie Maas:looks like. What I'm going to encourage you to do is imagine
Stephanie Maas:you're trying to hit every surface of this small room. And
Stephanie Maas:instead of just walking in and throwing the ball, you
Stephanie Maas:continuously aim in one section until every section is covered,
Stephanie Maas:then you move on to the next. Now with that being said, we
Stephanie Maas:don't work for endless hours without taking a break, we
Stephanie Maas:really do typically have about depending on the person, a 45
Stephanie Maas:minute to 120 minute span where we can actually stay focused. So
Stephanie Maas:your time blocks, I encourage you to play in your time blocks
Stephanie Maas:in one or two hour increments whatever brings you the most
Stephanie Maas:focus and efficiency. So let's dive in. With those two
Stephanie Maas:philosophies. What does the perfect day for a recruiter look
Stephanie Maas:like? I'm going to use ours. But again, feel free to adjust as
Stephanie Maas:what works best for you. So here are thinking ahead, one of the
Stephanie Maas:things we like to do is jump right into our day, get on the
Stephanie Maas:phone as fast as possible. To start our day between 8am and
Stephanie Maas:10am, we are committed to something called a 10 by 10,
Stephanie Maas:which is 10 calls by 10am. Doesn't matter what these calls
Stephanie Maas:are, if you'd like to jump in marketing calls are hard for
Stephanie Maas:you. So you do your 10 marketing calls first thing in the
Stephanie Maas:morning, great. For a lot of us we like to kind of ease into our
Stephanie Maas:day and cold calling isn't how we do that. So we set up what we
Stephanie Maas:call mini calls. Those would be things like delivering offers
Stephanie Maas:follow ups from offers that were delivered the day before, we can
Stephanie Maas:also schedule in there prep calls, follow up calls,
Stephanie Maas:reference check calls, warm calls, whatever the case may be.
Stephanie Maas:But the idea is those first two hours of the day, we immediately
Stephanie Maas:jump on the phone and start to create some momentum for the
Stephanie Maas:day. That's from eight to 10. Then from 10 to 12, you have a
Stephanie Maas:batch of either recruiting calls, or marketing calls, it
Stephanie Maas:doesn't matter which it is you follow your energy, whatever
Stephanie Maas:serves you best. What if you're doing recruiting calls, they
Stephanie Maas:need to be recruiting calls that are dedicated to one search. So
Stephanie Maas:you're not then making 10 or 15 calls or 20 calls on five
Stephanie Maas:different searches. But rather, Hey, these are all going to be
Stephanie Maas:recruiting calls for search ABC, then from noon to one. And I'm a
Stephanie Maas:huge believer in this huge. from noon to one, you walk away. This
Stephanie Maas:for me personally is a great time to go work out. By now I've
Stephanie Maas:been on the phone for almost four hours, I need to mentally
Stephanie Maas:disengage so I don't burn out. I need to use a different part of
Stephanie Maas:my brain. Again, for me, it's a great time to go work out
Stephanie Maas:whether it's to get outside and take a walk, go lift some
Stephanie Maas:weights, whatever the case may be whatever works best for you.
Stephanie Maas:But get up get away from your desk and go do something else.
Stephanie Maas:Now sometimes I'll have people say well, hey, how about I get
Stephanie Maas:up and just go watch a training video. Okay, maybe. But what I
Stephanie Maas:really like you to do is completely disengage from the
Stephanie Maas:day, your brain needs a little bit of arrest for you to have
Stephanie Maas:the strong afternoon that you want. If you're super crunched
Stephanie Maas:on time and you can only do this for 30 minutes. That is
Stephanie Maas:perfectly fine. But this is a practice that if you get into
Stephanie Maas:getting up halfway through your day, walking away using a
Stephanie Maas:different part of your brain. You will find the rewards for
Stephanie Maas:that in the afternoon are incredible. So walk away, new
Stephanie Maas:new one. Come back. One day Three, again, recruiting calls
Stephanie Maas:or marketing calls. And they're batched, just like the morning.
Stephanie Maas:So if you're doing recruiting calls again, or for the first
Stephanie Maas:time, again, they're just calls related to one specific search,
Stephanie Maas:you're not calling different people for different searches.
Stephanie Maas:If you're doing marketing calls, and you need to organize those
Stephanie Maas:by types of folks, you're calling on types of
Stephanie Maas:organizations, batch them according to geography, whatever
Stephanie Maas:the case may be, think about trying to be effective and
Stephanie Maas:efficient, then from three to five, this is where quite
Stephanie Maas:frankly, my energy starts to wane a little bit. Based on this
Stephanie Maas:schedule, even though I took a midday break, I have had the
Stephanie Maas:opportunity to put six hours worth of phone work into my day.
Stephanie Maas:So the idea of spending another couple hours in, quote unquote,
Stephanie Maas:cold call or slightly warm call, my energy is just low. So what I
Stephanie Maas:do instead from three to five, is we suggest that you set up
Stephanie Maas:what we call process calls. Now, if your energy really peaks in
Stephanie Maas:the afternoon, I suggest you move this to the morning. But
Stephanie Maas:know at the end of the day, you should have a number of calls
Stephanie Maas:and a phone call goal. That again, if you want to move this
Stephanie Maas:to the morning and make more calls in the afternoon, because
Stephanie Maas:that serves your energy better, I'm totally fine with it. It
Stephanie Maas:just sets up a different level of discipline, so that your day
Stephanie Maas:never gets away from you without having to put in somewhere
Stephanie Maas:between 35 and 60 calls a day. So what a process calls if I
Stephanie Maas:process calls or any calls that you can schedule that somehow
Stephanie Maas:involve the process of the actual recruiting. So if you are
Stephanie Maas:going to be pitching a potential client on working with you,
Stephanie Maas:that's when you schedule it in the afternoon. During this
Stephanie Maas:process time. If you're presenting NPC candidates, this
Stephanie Maas:is a great time to do it. If you are doing preps debriefs,
Stephanie Maas:candidate profiles, whatever the case may be, but it's a call
Stephanie Maas:that you can schedule for me, that is a process call. And
Stephanie Maas:again, I set that out from three to five. Now, if you're newer in
Stephanie Maas:the business, you may not have the luxury of two hours a day of
Stephanie Maas:process calls, no problem, you're going to have to keep
Stephanie Maas:making regular cold calls or quote unquote, warm calls during
Stephanie Maas:that time. And that's okay. In the beginning, we are really
Stephanie Maas:trying to do as much outreach as possible. So that six months, a
Stephanie Maas:year, two years, five years down the road, you have worked your
Stephanie Maas:business in such a way that you can and do set up two hours of
Stephanie Maas:process calls most days of every week that you work, then from
Stephanie Maas:five to six, it's planning. Now I often get folks say, Well,
Stephanie Maas:hey, I don't need to plan for an hour. And I'm going to challenge
Stephanie Maas:you on that planning is a couple of different things. It is
Stephanie Maas:absolutely setting up the next day, not just in terms of what
Stephanie Maas:you're going to do. But do you know who you're going to call?
Stephanie Maas:Do you have their contact information? If you need to call
Stephanie Maas:50 people the next day? Do you know who you're going to call
Stephanie Maas:when you're going to call them and what number you're going to
Stephanie Maas:call that sourcing? If you don't know who you're going to call
Stephanie Maas:then you need to do so sourcing? To me sourcing is a part of
Stephanie Maas:planning. Do you know who you're going to market to the next day?
Stephanie Maas:Do you need to do any research on those folks? To me planning
Stephanie Maas:involves all of those different things. I also like to take a
Stephanie Maas:couple minutes out of my planning to look back on my day.
Stephanie Maas:Hey, what did I accomplish today? Where are the winds? I
Stephanie Maas:also like to look for hated anything not go as I hoped it
Stephanie Maas:would? What can I learn from that? What can I do in the
Stephanie Maas:future to set that up? I do believe from an anxiety
Stephanie Maas:perspective, you will be a better person to whoever you see
Stephanie Maas:after work your loved ones, family friend support group,
Stephanie Maas:whatever the case may be, when you can book end your day. Now,
Stephanie Maas:sometimes the nature of the beast is we do have to make
Stephanie Maas:calls at night. Or you know, we might have to do some sourcing
Stephanie Maas:after hours, whatever the case may be, that is fine. But the
Stephanie Maas:goal is to be able to work your day in a way that that is
Stephanie Maas:severely limited. Again, based on this schedule working eight
Stephanie Maas:to six, you have an opportunity for eight hours of phone time.
Stephanie Maas:If you need more than eight hours of phone time to be
Stephanie Maas:successful, please call me, I'd really like to talk about ways
Stephanie Maas:that we can make you a little bit more efficient. So you don't
Stephanie Maas:have to work quite so much. I'm not saying you may don't need
Stephanie Maas:that time to do everything you need to do. But I'm saying if
Stephanie Maas:you can't get in 35 to 60 calls a day and eight hours of phone
Stephanie Maas:time. We're stalling out somewhere we need to address
Stephanie Maas:that. For the rest of us. Eight hours a day of being quote
Stephanie Maas:unquote, open for business is plenty. And in fact, for a lot
Stephanie Maas:of us We get really good at this. And we're so well planned,
Stephanie Maas:that we can accomplish in six or seven hours what most folks need
Stephanie Maas:eight or nine hours. And again, that's where efficiency and
Stephanie Maas:effectiveness comes in when you work a consistent plan. Now,
Stephanie Maas:with that being said, a couple things to be mindful of, you
Stephanie Maas:know, part of it is just simply doing the planning, it'll be
Stephanie Maas:amazing how much more disciplined you will be and how
Stephanie Maas:much more you will get done when your plan. But we can't be
Stephanie Maas:naive. Having a plan isn't going to be enough. We also need a
Stephanie Maas:system to help us accomplish and stay dedicated to the plan. So a
Stephanie Maas:couple pointers on that, number one, eliminate distractions, if
Stephanie Maas:you every time, your email things that you have a new
Stephanie Maas:email, if that pulls you off your plan, turn it off. I have
Stephanie Maas:really over the last several months gotten to this point
Stephanie Maas:where I felt like I was just so attached to my phone, it would
Stephanie Maas:freak me out to leave it in another room. Finally, I just
Stephanie Maas:had this realization, you know what, if someone needs to get a
Stephanie Maas:hold of me in an emergency situation, I'll just know it.
Stephanie Maas:People know how to get to me. Most of the time, though, I
Stephanie Maas:don't even know what the circumstances I mean, unless
Stephanie Maas:you're an on call doctor, they're gonna call you to save
Stephanie Maas:lives, or first responder or you know, something in that genre,
Stephanie Maas:most of us can step away from our phone for 15 3060 minutes at
Stephanie Maas:a time and be just fine. So if your phone is your distraction,
Stephanie Maas:then go do something else with it, put it on silent, turn it
Stephanie Maas:over whatever the case may be. If scrolling LinkedIn is your
Stephanie Maas:distraction, then shut it down, take it off of your desktop,
Stephanie Maas:whatever the case may be, but know what your distractions are,
Stephanie Maas:and do your best to eliminate them. Another way to accomplish
Stephanie Maas:this is being well organized so that when you launch into a time
Stephanie Maas:block, you're already set up. If you need water, you've got water
Stephanie Maas:by your desk, if you need a list of names and phone numbers,
Stephanie Maas:you've got that ready to go. The idea is when you're in these
Stephanie Maas:time blocks, you have a get off the phone, get on the phone, get
Stephanie Maas:off the phone, get on the phone type of mentality. And it just
Stephanie Maas:gives you a little bit of hustle. Another suggestion is
Stephanie Maas:some accountability. If you're new to planning, and you need a
Stephanie Maas:little bit of help to stay committed to your plan, if you
Stephanie Maas:work well with your leader or manager, get them involved, give
Stephanie Maas:them access to your calendar, show them what you plan on
Stephanie Maas:accomplishing the next day, ask them to hold you accountable,
Stephanie Maas:not in a micromanagement kind of way, but a supportive way. If
Stephanie Maas:your manager is not gonna be the person for you for that, but
Stephanie Maas:you've got a peer or outside the office as someone in your
Stephanie Maas:support group. Hey, I really need to follow my plan tomorrow.
Stephanie Maas:At the end of the day, would you please ask me, Hey, how did your
Stephanie Maas:plan go today? Whatever it might be that you need accountability,
Stephanie Maas:that helps tremendously. And then the last one. And I heard
Stephanie Maas:this in the last couple of weeks, and I thought it was a
Stephanie Maas:really cool thing. It said, when you're trying something new, you
Stephanie Maas:will not continue it unless you can see or feel positive
Stephanie Maas:reinforcement pretty much right away. So I like to be committed
Stephanie Maas:with rewards. Now in my time blocks, they're pretty much back
Stephanie Maas:to back. But I may need to take a five minute break in between
Stephanie Maas:each call block, that's perfectly fine. Each call block
Stephanie Maas:is two hours long. If it ends up being an hour and 55 minutes, I
Stephanie Maas:can easily accomplish what I need to accomplish during that
Stephanie Maas:time. So for me, I'm very food motivated. And for my health, it
Stephanie Maas:serves me well to eat small little things throughout the
Stephanie Maas:day. So quite frankly, a lot of my rewards are if I have a good
Stephanie Maas:time block, I get to eat a snack with that. I'm also a big water
Stephanie Maas:drinker. By the way, I'm not like the super health nut.
Stephanie Maas:There's just certain things I got to do here. But I drink a
Stephanie Maas:lot of water during the day. So guess what, a lot of my breaks,
Stephanie Maas:my rewards are crazy as it sounds, I get up and get go to
Stephanie Maas:the bathroom. I know that sounds ridiculous. But sometimes that's
Stephanie Maas:what it is. For me. Sometimes it's responding to a text, I
Stephanie Maas:really try not to let those rewards take more than five
Stephanie Maas:minutes, because then it becomes a distraction. But what ever
Stephanie Maas:does it for you. I know folks that will work really hard for
Stephanie Maas:you know, two hours and then they do a set of push ups to get
Stephanie Maas:ready for the next called Walk. Or you know, they go take the
Stephanie Maas:dog for a walk, which again, not a 20 minute walk, but a five or
Stephanie Maas:10 minute walk just to get outside, get some fresh air,
Stephanie Maas:whatever it is that works for you. Be committed and use
Stephanie Maas:rewards. So you get that instant feel good about what you're
Stephanie Maas:doing. If accountability is a I'm going to text somebody and
Stephanie Maas:tell them I just rocked those calls. And you know I've told
Stephanie Maas:them hey, I'm going to text you text me back a thumbs up or you
Stephanie Maas:know, celebration, whatever they whatever you need, but make sure
Stephanie Maas:you have those rewards setup as well. You don't immediately send
Stephanie Maas:to your brain positive reinforcement for your
Stephanie Maas:commitment to your goals.